Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at masonrywalnutcreek.com and your engagement with the services provided by Walnut Creek Masonry & Concrete ("we," "us," or "our"). By accessing our website or requesting our services, you agree to these Terms. Please read them carefully.
By using our website or contacting us to request services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or engage our services. We reserve the right to update these Terms at any time. Changes take effect when posted on this page with a new effective date.
Walnut Creek Masonry & Concrete provides masonry and concrete contracting services, including but not limited to foundation repair, chimney repair, tuckpointing, brick repair, driveway pavers, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, outdoor kitchen masonry, walkway construction, brick wall installation, stone masonry, and brick pointing.
Services are provided in Walnut Creek, California and the surrounding Contra Costa County region. We reserve the right to decline any project at our discretion.
All estimates are provided in writing and are based on information available at the time of assessment. Estimates are valid for 30 days from the date issued unless otherwise stated. Final pricing may vary from the estimate if site conditions, material costs, or project scope change after the estimate is issued.
We will notify you of any material changes to scope or cost before proceeding with additional work. Verbal agreements regarding price changes are not binding - any modification to the agreed scope must be documented in writing and signed by both parties.
Project start dates are estimates and may be subject to change due to weather, permit timelines, material availability, or other factors outside our control. We will notify you as soon as practicable of any scheduling changes.
If you need to cancel or reschedule a confirmed project, please notify us at least 48 hours in advance. Cancellations made with less than 48 hours notice may result in a fee to cover mobilization costs already incurred. Any deposit paid may be forfeited for cancellations made after materials have been ordered or work has begun.
Payment terms are specified in your written estimate or contract. In general, a deposit may be required before work begins, with the remaining balance due upon completion. We reserve the right to require payment milestones for larger projects.
Invoices are due upon receipt unless otherwise agreed in writing. Amounts not paid within 30 days of the invoice date may be subject to a late payment charge. We reserve the right to suspend or discontinue work on projects with outstanding unpaid balances.
In the event of non-payment, we reserve the right to pursue all available legal remedies, including the filing of a mechanics lien against the property in accordance with California law.
Where a building permit is required by the City of Walnut Creek or applicable jurisdiction, we will obtain the necessary permit on your behalf as part of the project. Permit fees are the responsibility of the property owner and will be included in the written estimate. Project timelines may be extended to accommodate permit review and inspection schedules.
We warrant that all work is performed in a professional and workmanlike manner using materials suitable for the intended application. Specific warranty terms - including duration and coverage - are stated in your written project contract or final invoice.
Warranty coverage does not extend to damage caused by acts of nature, seismic events, soil movement beyond normal seasonal variation, third- party modifications, misuse, or failure to maintain the completed work in accordance with any care instructions provided. Manufacturer warranties on materials pass through to you where applicable.
To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or related to our services or these Terms is limited to the amount you paid us for the specific work giving rise to the claim.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of use, or property damage beyond the direct cost of remediation, even if we have been advised of the possibility of such damages.
Except as expressly stated in your written project contract, all services and information provided through our website are offered "as is" without warranty of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
By engaging our services, you grant us permission to access the areas of your property necessary to complete the agreed work. You are responsible for disclosing any known site conditions that could affect the safety or execution of the project, including underground utilities, hazardous materials, structural concerns, or HOA restrictions. We are not liable for damage or delays resulting from undisclosed site conditions.
We encourage you to contact us directly if you have a concern about our work or a billing dispute. Most issues can be resolved through direct communication, and we are committed to addressing problems promptly and fairly.
If a dispute cannot be resolved informally, the parties agree to attempt mediation in good faith before pursuing litigation. Mediation shall take place in Contra Costa County, California. If mediation is unsuccessful, any legal action shall be filed in a court of competent jurisdiction in Contra Costa County, California.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Contra Costa County, California.
The content on our website, including text, images, and logos, is the property of Walnut Creek Masonry & Concrete and may not be copied, reproduced, or used without our express written permission. You agree not to use our website for any unlawful purpose or in a way that could harm us or other users.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.
If you have questions about these Terms, please contact us:
Walnut Creek Masonry & Concrete
1960 Parkside Dr
Walnut Creek, CA 94597
(925) 532-0850contact@masonrywalnutcreek.com